All frames sold have a one to two year warranty against manufacturing defect depending on the brand. We stand behind the craftsmanship of your frames from date of your original purchase. Please bring them back to us in the event of an issue so we can provide a solution.
Should you wish us to make lenses for an existing frame, or one purchased elsewhere, we cannot accept responsibility in the event of breakage.
A final note to avoid breakages: "If they're not on your face, put them in the case!"
rx lens warranty
Most of our prescription eyeglass lenses are covered with a (2) two year warranty from the date of original purchase. This warranty covers manufacturing defects in coatings and surfaces This includes cracking, crazing, or breakdown of anti-scratch treated lenses or de-lamitation of polarized lenses.
We will also offer a one time lens replacement if accidentally dropped & scratched.
Payment & Professional Fees
Payment is due in full at the time services are rendered. There are no refunds for professional fees.
As a courtesy to our patients, we accept a variety of insurance plans. Participation in insurance plans does not guarantee coverage for all services rendered. If a referral is required by your plan, it is your responsibility to attain the referral before services are rendered. Any deductibles, coinsurance payments and/or co-payments remain the responsibility of the patient, as do fees related to services or materials not covered by your specific plan. In the case of a minor, the child’s guarantor (Responsible Party) is responsible for the account.
Knowledge of your coverage and benefits will greatly assist us in making your experience at eyevolution a pleasant one.
* Charitable donations made via gift certificate sales will be equal to 20% of purchase less processing fees.